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Context Help

If you lose your way inside our web hosting Control Panel, the first thing you should do is click the Help button, which is visible on each and every page. A context menu will open. It includes exhaustive info about all the operations that you can carry out on the page in question. Each pop-up window appears on the same page so that you can quickly get back to your work.

Video Tutorials

We have an extensive variety of video tutorials illustrating how to work with our hosting Control Panel. They're made for those of you who want to see how things are being done rather than just reading articles. In this way, anyone can quickly get to know our web hosting Control Panel by simply watching our step-by-step instructional videos.

F.A.Q.

If you can't discover the answer you need, take a peek at our comprehensive FAQ database, which comprises questions asked by actual persons and offers practical solutions. We regulary "revamp" our Frequently Asked Questions database with new articles in order to embrace all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't discover the solution you searching for in the Frequently Asked Questions database either, you can contact our excellent team of client support engineers available 24/7/365 and eager to assist you with any query. Each trouble ticket you send will be responded to in less than 60 minutes (the average support ticket response time being approximately 20 mins), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 248325

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com