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Context Help

If you get lost inside our Control Panel, the very first thing you should do is push the Help button, which is visible on each page. A popup will show up. It offers exhaustive information about all the actions that you can carry out on the page in question. Each pop-up window opens on the same page so that you can swiftly return to your work.

Video Tutorials

We have a huge library of educational video clips describing how to use our Control Panel. They're created for those of you who want to see how things are getting done rather than just reading articles. In this way, everyone can quickly become familiar with our web hosting Control Panel by merely watching our step-by-step educational video clips.

F.A.Q.

If you can't find the answer you need, examine our comprehensive Frequently Asked Questions section, which includes questions asked by actual individuals and offers real solutions. We regulary "revamp" our Frequently Asked Questions section with new articles in an attempt to encompass all the innovations and new additions to our system.

Ticketing System

If you still can't find the solution you need in the Frequently Asked Questions section either, you can get in touch with our excellent team of tech support engineers available 24-7 and ready to assist you with any query. Each support ticket you open will be answered in less than one hour (the average ticket response time is just 20 minutes), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 248325

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com